CANCELLATION & REFUND SLA

Refund & Cancellation Policy

Last Updated: August 14, 2026

7-Day 100% Money-Back Guarantee & 1-Day Trial. Card details are collected prior to trial activation via Paddle.

1. 7-Day Money-Back Guarantee

We want you to be completely satisfied with PortfolioHub. If you subscribe to any paid subscription tier (Basic $5.99/mo, Pro $14.99/mo, or VIP $29.99/mo) and are unsatisfied for any reason within 7 days of your payment, you are eligible for a 100% full refund with no questions asked.

2. 1-Day Trial Policy

New subscriptions include a 1-day trial period. Payment card details are authorized prior to trial activation via our Merchant of Record, Paddle, to ensure seamless transition when the trial concludes. You will not be charged until the 1-day trial expires, and you may cancel anytime during the trial.

3. How to Request a Refund

Refund requests are handled directly by our Merchant of Record, Paddle.com Market Ltd, or through our customer support team.

  • Contact Paddle Support directly via the link in your email purchase receipt.
  • Or email support at khansami1800@gmail.com or message us on WhatsApp (+923275638124) with your account details.

Refunds are processed back to your original payment method within 3–5 business days.

4. Subscription Cancellation

You may cancel your subscription at any time from your Dashboard Billing Page.

Upon cancellation, your subscription will remain active until the end of your paid billing period. Afterwards, your public URL will gracefully switch to the offline status page (/p/[slug]/offline). You can reactivate anytime.